var field = new Array(); field["please_select"] = 'Please Select'; /* cache refresh test - 07.25am 4/11/02 */ field["required"] = '* Denotes mandatory field.'; field["title"] = 'Title:'; field["fname"] = 'First Name:'; field["initial"] = 'Initials:'; field["lname"] = 'Surname:'; field["gls_lname"] = 'Last Name:'; //specificly for support/returns forms field["job"] = 'Job Title:'; field["company"] = 'Company Name:'; field["addr1"] = 'Address:'; field["addr2"] = ''; field["addr3"] = ''; field["addr4"] = ''; field["city"] = 'City:'; field["county"] = 'State / Province / County:'; field["postcode"] = 'Zip / Post Code:'; field["country"] = 'Country:'; field["tel"] = 'Telephone:'; field["no2_tel"] = 'Alternative Telephone:'; field["fax"] = 'Fax:'; field["Email"] = 'E-mail:'; //---------area of interest EMEA ---------------- field["area_of_interest"] = "Area of interest"; field["interest_gigabit"] = "Gigabit Ethernet"; field["interest_voice"] = "LAN Telephony"; field["interest_modular"] = "LAN Switches (Modular)"; field["interest_switch"] = "LAN Switches (Stackable/Fixed)"; field["interest_routers"] = "Routers"; field["interest_wireless"] = "Wireless"; field["interest_security"] = "Network Security"; field["interest_other"] = "Other, please specify:"; //---------area of interest US ---------------- field["area_of_interest_us"] = "Area of interest"; field["interest_prof"] = "Professional Services"; field["interest_maint"] = "Maintenance Services"; field["interest_phone"] = "Telephone Systems"; field["interest_switch"] = "LAN Switches (Stackable/Fixed)"; field["interest_modular"] = "LAN Switches (Modular)"; field["interest_jack"] = "Network Jack"; field["interest_manage"] = "Network Management"; field["interest_wireless"] = "Wireless"; field["interest_hubs"] = "Hubs"; field["interest_firewall"] = "Firewalls, Webcaches & Server Load Balancers"; //----------------Product quantity & external antennas--------------------- field["product_quantity"] = "Please list the 3Com products that you own and the quantity of each product
(i.e. 3Com Wireless LAN Access Point 8250, QTY= 2)"; field["external_antennas"] = "What is the total quantity of products that requires the use of external antennas?"; field["currently_use"] = "Do you currenlty use 3Com products?"; field["yes"] = "Yes"; field["no"] = "No"; //---------OPERATING SYSTEMS USED ---------------- field["operating_systems"] = "Operating System(s) Used"; field["op_novell"] = "Novell Netware"; field["op_winnt"] = "Windows NT"; field["op_win2000"] = "Windows 2000"; field["op_winXP"] = "Windows XP"; field["op_unix"] = "Unix"; field["op_otherops"] = "Others, please specify"; //---------Network Technology Adopted ---------------- field["network_technology"] = "Network Technology Adopted"; field["ntwk_10mbps"] = "10 Mbps"; field["ntwk_100mbpsutp"] = "100 Mbps UTP"; field["ntwk_100mbpsfib"] = "100 Mbps Fiber"; field["ntwk_gigabitutp"] = "Gigabit UTP"; field["ntwk_gigabitfib"] = "Gigabit Fiber"; field["ntwk_atm"] = "ATM"; field["ntwk_othernetworks"] = "Others, please specify"; //---------Network Suppliers Brand ---------------- field["network_suppliers"] = "Network Suppliers Brand"; field["ntsup_3com"] = "3Com"; field["ntsup_cisco"] = "Cisco"; field["ntsup_dlink"] = "D-Link"; field["ntsup_extreme"] = "Extreme"; field["ntsup_hp"] = "HP"; field["ntsup_ibm"] = "IBM"; field["ntsup_linksys"] = "Linksys"; field["ntsup_nortel"] = "Nortel"; field["ntsup_smc"] = "SMC"; field["ntsup_otherntsuppliers"] = "Others, please specify"; //----------permissions detail--------------- field["perm_what_perm"] = "Please clarify what permission we have to contact you for other forms of on-going marketing communications"; field["perm_email"] = "Email"; field["perm_phone"] = "Tel"; field["perm_fax"] = "Fax"; field["perm_mail"] = "Mail"; field["perm_contact_ok"] = "It's OK to contact me by"; field["perm_do_not_contact"] = "Please do not contact me by"; //----------permissions simple--------------- field["perm_intro"] = "From time to time 3Com would like to tell you about offers, exciting new products and technology developments, which we think would be of interest to you."; field["perm_optin"] = "To be kept up-to-date with exciting 3Com product and promotions news, click here"; field["perm_optout"] = "If you would prefer not to be contacted by 3Com and discontinue any existing 3Com communications you are now receiving, click here"; field["perm_out"] = "However, if you are sure that you would prefer not to be kept up-to-date, please tick here"; // UK only //-------------------------------------------- field["legal"] = "3Com Corporation and its subsiduaries, our resellers and marketing agencies will only use your information for marketing purposes. We or they (on our behalf) may contact you by mail, telephone, fax, e-mail or other electronic messaging service with offers of goods and services or information that may be of interest to you. By providing us with your fax number, telephone numbers, postal address or email address you consent to being contacted by these methods for these purposes. 3Com will never sell or rent your personal details to a 3rd party."; //-------------------------------------- field["alt_addr1"] = 'Address:'; field["alt_addr2"] = ''; field["alt_addr3"] = ''; field["alt_addr4"] = ''; field["alt_city"] = 'City:'; field["alt_county"] = 'State / Province / County:'; field["alt_postcode"] = 'Zip / Post Code:'; field["alt_country"] = 'Country:'; field["alt_tel"] = 'Telephone:'; field["alt_fax"] = 'Fax:'; field["alt_Email"] = 'E-mail:'; field["alt_contact"] = 'Contact Name:'; field["alt_company"] = 'Company Name:'; // ------------------------------------------------------------------------ field["comments"] = 'Comments:'; field["submit"] = 'Submit'; field["thank_you"] = 'Thank You For Your Submission'; field["thankyou_body"] = 'Your information has been transferred successfully!'; field["failure"] = 'Submission Failure'; field["missing"] = 'You must complete the following fields before continuing:'; field["back"] = '« Return to Form'; // ------------------------------------------------------------------------ /* Siebel terms */ field["industry"] = 'What type of business are you in?'; field["user"] = 'What Kind of User Are You?'; field["employee"] = 'How large is your organization? (employee size)'; field["funding"] = 'What is the funding level for your current networking project?'; field["timeframe"] = 'What is your timeframe to buy?'; field["networknodes"] = 'What is the total number of network nodes installed throughout your organization?'; /* GLS specific terms */ //section headers field["contact_detail"] = 'Contact Details'; field["ship_addr"] = 'Ship To Details'; field["inv_addr"] = 'Invoice Address'; field["inv_detail"] = 'Invoicing Details'; //fields texts field["eSupport_login"] = "ESupport User Name:"; field["serial_no"] = 'Serial No.'; field["purchase_date"] = 'Purchase Date:'; field["purchase_date_error"] = 'Your product does not qualify for a DOA as it was purchases outside the DOA qualifying time frame. Please submit a standard RMA request.\n\n To qualify for a DOA, your product must have completely failed to function or exhibited a defect in materials or workmanship within the first forty-eight (48) hours of installation or sale to the end-user but no later than thirty (30) days after the date of purchase.'; field["cust_ref"] = 'Customer Reference:'; field["fault"] = 'Fault: '; field["item1"] = 'Item 1'; field["item2"] = 'Item 2'; field["item3"] = 'Item 3'; field["item4"] = 'Item 4'; field["item5"] = 'Item 5'; field["po"] = 'Purchase Order Number:'; field["po_error"] = 'Not a valid PO Number'; field["vat"] = 'VAT Number:'; field["currency"] = 'Currency:'; field["manager"] = "Finance Manager's Name:"; field["3c_num"] = "3C Part Number:"; field["other"] = "Other:"; //Multipage Forms Texts field["req_type"] = "Please select the Un-Registered RMA Request type you are submitting" field["number_of_prods"] = "How many products do you wish to return using this request form?" field["same_ship_address"] = 'Is the "Ship To" address the same as the registered address?'; field["same_invoice_address"] = "Is your company's invoice address the same as the registered address?
(If the faulty product is not returned within 15 days, the replacement part's costs will be invoiced.)"; field["same_invoice_ship_address"] = "Is your company's invoice address the same as the \"Ship To\" address?
(If the faulty product is not returned within 15 days, the replacement part\'s costs will be invoiced.)" field["diff_ship_address"] = "Is the replacement part to be shipped to a different address than the registered address?:"; field["diff_invoice_address"] = "Is your company's invoice address different from the registered address?
(If the faulty product is not returned within 15 days, the replacement part's costs will be invoiced.)"; field["fail_sympton"] = "Please select the failure symptom that most closely matches the reason why you require a replacement."; //not known if in use field["if_diff"] = '* if different'; field["site"] = 'Customer Site:'; field["list"] = 'List Price:'; field["charge"] = 'Charge:'; field["total"] = 'Total Charge if Product Not Returned:'; field["value"] = 'Value ($):'; field["quantity"] = 'Quantity:'; field["part_number"]= 'Part No.:'; field["contact"] = 'Contact Person:'; /* Invoice Terms */ field["invoice_company"] = 'Company:'; field["invoice_addr1"] = 'Address:'; field["invoice_addr2"] = ''; field["invoice_addr3"] = ''; field["invoice_addr4"] = ''; field["invoice_city"] = 'City:'; field["invoice_county"] = 'State / Province / County:'; field["invoice_postcode"] = 'Zip / Post Code:'; field["invoice_country"] = 'Country:'; field["invoice_tel"] = 'Telephone:'; field["invoice_no2_tel"] = 'Alternative Telephone:'; field["invoice_fax"] = 'Fax:'; field["invoice_Email"] = 'E-mail:'; field["invoice_contact"] = 'Contact Person:'; // Credit Card Fields as first used on emea.3com.com/support/returns/forms/ahr/ field["invoice_intro"] = 'To process your advance replacement, please provide your Credit card details in the fields provided. Customers will only be invoiced if they fail to return their original product within the time period specified in the terms and conditions. If you cannot provide the credit card details requested, please provide a valid PO number.'; field["ccard_type"] = 'Credit Card Type:'; field["ccard_num"] = 'Credit Card Number:'; field["ccard_expires"] = 'Expiry Date:'; // used for date entries